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BPI Online Help: Recover Your Account & Reset Access

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Account Recovery

Recover access safely

If you cannot access BPI Online Banking, account recovery usually starts with verifying your registered contact details.

Use official self-service options when available and follow on-screen instructions carefully to avoid repeated lockouts.

  • Log in to the official Help & Support portal when available and submit a request with complete details.
  • For urgent concerns, call (+632) 889-10000 for Metro Manila or 1-800-188-89100 for domestic toll-free calls.
  • Follow recovery steps in the correct order and avoid repeated incorrect attempts.
  • Log in to the official Help & Support portal when available and submit a request with complete details.
  • For urgent concerns, call (+632) 889-10000 for Metro Manila or 1-800-188-89100 for domestic toll-free calls.
  • Follow recovery steps in the correct order and avoid repeated incorrect attempts.
  • Log in to the official Help & Support portal when available and submit a request with complete details.
  • For urgent concerns, call (+632) 889-10000 for Metro Manila or 1-800-188-89100 for domestic toll-free calls.

Support request option

  • Follow recovery steps in the correct order and avoid repeated incorrect attempts.
  • Log in to the official Help & Support portal when available and submit a request with complete details.
  • For urgent concerns, call (+632) 889-10000 for Metro Manila or 1-800-188-89100 for domestic toll-free calls.
  • Follow recovery steps in the correct order and avoid repeated incorrect attempts.
  • Log in to the official Help & Support portal when available and submit a request with complete details.
Unblock Access
How it Works

Contact Center

BPI Online Help

If you still cannot recover access, submit a support request or call the 24-hour BPI Contact Center for help.

Contact Support
BPI Online Help

If you cannot access BPI Online Banking, account recovery usually starts with verifying your registered contact details.

Submit Request
BPI Online Help

Use official self-service options when available and follow on-screen instructions carefully to avoid repeated lockouts.

Card Activate
BPI Online Help

If you still cannot recover access, submit a support request or call the 24-hour BPI Contact Center for help.

Digital Banking

BPI Online Help

If you cannot access BPI Online Banking, account recovery usually starts with verifying your registered contact details.

Maintenance
Testimonial

BPI Online Help

Digimax transformed our online presence! Their web development expertise and creative design elevated our brand, attracting more customers than ever before.
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Sarah Thompson
Choosing Digimax for digital marketing was a game-changer. Our SEO ranking skyrocketed, leading to increased visibility and a significant boost in sales.
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Michael Chen
Data analysis by Digimax provided invaluable insights. Their expertise helped us make informed decisions, leading to remarkable business growth.
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Transforming Ideas into Digital Excellence. Elevate your online presence with our innovative solutions and strategic digital services.
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